@Jarkes
Because, at least for the Rise of Skywalker part, people were for lack of a better phrase, still not over The Last Jedi. To say TLJ was polarizing would be an understatement. It got nasty, personal, and worst of all in this day and age, political. Everyone had a side and they had two years to dig in. People who liked TLJ had to go on and on for two years about how Rey being no one was good and getting rid of Smoke opened things up only for ROS to go, no, Rey is someone, Palpatine’s behind everything and the story defaults back to blow up the super weapon. And then with occasional scenes like Luke catching the lightsaber (despite it completely his character arc), that the Holdo maneuver wouldn’t work, and a reduce Rose presence, the things they were expecting weren’t there and they disliked it and a feeling that it was retconning TLJ, ironically much the same feeling people who dislike TLJ have with it to The Force Awakens.