@Background Pony #D4DE
Comcast is the only residential telecommunications provider in the downtown area I live. If a resident has an issue with Comcast service, they have no recourse outside of uncomparable exotic options (no, DirecTV does not count). Comcast has one of the worst customer service ratings of any business in the country because they can treat their customers like dirt and they know it. They lobby tooth and nail to drive away competition and impose draconian measures on their customers because they know their customers don’t have any choice. If you don’t like what they’re doing, guess you don’t have an internet connection or landline or TV anymore. (An internet connection and a telephone are typically necessities for seeking employment in this era.)
Verizon, AT&T, T-Mobile,
and Sprint (now approved for merger) are the only major wireless carriers in the US. If you have an issue with their service, you can get bent. The nature of spectrum allocation is such that practically
no other carrier can possibly compete without breaking the law. Regional service sucks? Been punted from service rep to service rep trying to work out a late payment? Too bad, fuck you. And because they have the market cornered and they know it, the carriers don’t compete with each other, and have been raising prices year after year with profit margins soaring.
Transportation? If you live in the US and own or lease a car, it was probably made by one of a small list of domestic or import manufacturers. Petrol and natural gas? Extracted and refined by one of a small list of companies with enough capital to handle the realities of oil production, a business that victimizes everyone from pollution.
You might consider even more fundamental things than that, though. Where do you get your food from? I bet, unless you are into self-sustenance, that if you live in the US, you have consumed food produced by one of a very small list of companies, all of which are dumping millions of tons of pesticide onto the land and raising animals in
CAFOs and
battery cages. The fact that there has been awareness and legislative pushback against battery cages is a sign of progress, but you simply choosing not to eat eggs is not sufficient to stop the use of this cruel and inhumane farming method. And because all of these farming methods involve
massive levels of pollution, you are indirectly being victimized by every single food choice you make.
But I bet that’s not what you were thinking of. If you don’t use Facebook, so the reasoning goes, you’ll never be harmed by it! But isn’t it true that you can suffer if you are excluded from important or relevant discussions that occur on Facebook that you simply do not get to witness by not being part of the platform? And you are indirectly victimized from Amazon’s business decisions every day because of things you literally are not aware of with how web infrastructure works and how Amazon has abused its monopoly power to charge extortionate prices for other businesses. Yet, they cannot avoid doing business with Amazon.
The fact of the matter, you “choosing not to use” something because a business is behaving badly is a completely pointless endeavor. You need to go after the business with something with actual teeth, like legislation or actual enforcement of existing laws.